Shipping policy
SHIPPING & DELIVERY
Nirkohanβ’ works to keep delivery clear and predictable from checkout through arrival. Because our collection includes fitness products of different sizes and configurations, orders may be dispatched from different fulfillment locations depending on product availability and destination.
The information below explains our standard processing, delivery estimates, shipping charges, tracking, and international shipment practices.
Order Preparation
Orders normally require 2β5 business days for confirmation, preparation, and packaging before dispatch.
During holidays, major promotions, or periods of unusually high order volume, processing may take up to 6 business days. Business days generally exclude weekends and applicable public holidays.
Once an order leaves the fulfillment location, you will receive available shipping and tracking information by email.
Shipping Rates
For orders below $59.99:
United States β $4.99 standard shipping
International destinations β $6.99 standard shipping
Orders of $59.99 or more qualify for free standard shipping.
The qualifying amount is based on the applicable merchandise subtotal shown at checkout. Any available shipping options and final charges will be displayed before the order is submitted.
Estimated Transit Times
After the order has been processed and dispatched, estimated standard delivery times are:
United States β 7β13 business days
Canada, United Kingdom & Australia β 9β15 business days
Other International Destinations β 13β20 business days
These are estimated transit periods rather than guaranteed arrival dates. Carrier operations, destination accessibility, weather, holidays, customs procedures, and other circumstances outside our reasonable control may affect delivery.
Tracking Your Shipment
When tracking is available, the tracking number or shipment details will be sent to the email address associated with your order.
Carrier systems may require approximately 1β3 business days after dispatch before the first tracking event appears. A short delay in tracking activity does not necessarily indicate a problem with the shipment.
If tracking remains unavailable for an extended period, contact service@nirkohan.com with your order number so our team can review the shipment information.
International Delivery
International orders may be subject to customs procedures in the destination country. Import duties, taxes, customs charges, or other government fees may apply depending on local regulations.
Unless otherwise stated at checkout, such charges are not included in our standard international shipping fee and are the responsibility of the recipient where applicable.
Customs processing is managed by the relevant authorities and may occasionally extend the estimated delivery period.
Order Changes & Cancellations
If you notice an error in your shipping information or would like to request a cancellation, contact service@nirkohan.com within 12 hours after placing the order.
Please include your order number and the requested change. We will make reasonable efforts to accommodate the request, but changes or cancellations cannot be guaranteed once an order has entered fulfillment or has been dispatched.
Customers are responsible for providing complete and accurate delivery information during checkout.
Delivery Issues
If tracking has not updated for an extended period, your order is significantly beyond the estimated delivery window, or the shipment appears to be lost, contact service@nirkohan.com with your order number.
We will review the available carrier information and assist with the appropriate next step.
If the carrier confirms that the shipment has been lost in transit, we will provide an appropriate replacement or refund solution based on the circumstances.
A tracking status alone will not automatically prevent us from reviewing a delivery-related request.
For shipping and delivery assistance:
Nirkohanβ’
Shenzhen Xingxingyuan Technology Co., Ltd.
Email: service@nirkohan.com